R350 SASSA App: How to Download and Use It Effectively
How to Download R350 SASSA App and Apply for Social Relief of Distress Grant
If you are a South African citizen, permanent resident, refugee, or special permit holder who is in need of financial assistance due to the Covid-19 pandemic, you may be eligible for a social relief of distress grant of R350 per month from the South African Social Security Agency (SASSA). This grant is available until March 2023 and can be applied for using the R350 SASSA App, which is a convenient and secure way to access the grant service. In this article, we will explain what the R350 SASSA App is, how to download and install it, how to apply for the grant using it, how to check the status of your application and payment, how to update your personal and banking details, how to cancel or reinstate your application, how to lodge an appeal if your application is declined, and some frequently asked questions about the app and grant.
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What is the R350 SASSA App?
The R350 SASSA App is a mobile application that allows eligible individuals to easily apply for a social relief of distress grant of R350 per month from SASSA. The app also enables applicants to check their application status, payment status, personal details, banking details, and appeal status. The app is free to download and use and does not require any data or airtime.
Features and benefits of the app
Some of the features and benefits of using the R350 SASSA App are:
It is fast and easy to use. You can apply for the grant in minutes using your smartphone.
It is secure and reliable. The app uses encryption and verification methods to protect your personal information and prevent fraud.
It is convenient and accessible. You can use the app anytime and anywhere without having to visit a SASSA office or pay point.
It is informative and helpful. The app provides you with useful information and tips on how to apply for the grant, how to check your status, how to update your details, how to cancel or reinstate your application, how to lodge an appeal, and more.
Requirements and eligibility criteria for the grant
To qualify for the social relief of distress grant of R350 per month from SASSA, you must meet the following requirements:
You must be a South African citizen, permanent resident, refugee, or special permit holder from Zimbabwe, Angola, or Lesotho.
You must be between 18 and 60 years old.
You must be resident in South Africa.
You must have insufficient means or no income from any source.
You must not receive any other social grant or unemployment insurance benefit from SASSA or UIF.
You must not be receiving any financial support from any other source.
How to download and install the R350 SASSA App
The R350 SASSA App is available for both Android and iOS devices. You can download and install it by following these steps:
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Step-by-step guide for Android users
Go to the Google Play Store on your Android device and search for "R350 SASSA App".
Select the app from the list of results and tap on "Install".
Wait for the app to download and install on your device.
Once the app is installed, tap on "Open" to launch it.
Accept the terms and conditions and privacy policy of the app.
Enter your ID number and mobile number to register for the app.
Verify your mobile number by entering the OTP (one-time pin) that you receive via SMS.
Create a password for your app account and confirm it.
You are now ready to use the app.
Step-by-step guide for iOS users
Go to the App Store on your iOS device and search for "R350 SASSA App".
Select the app from the list of results and tap on "Get".
Enter your Apple ID password or use Touch ID or Face ID to confirm the download.
Wait for the app to download and install on your device.
Once the app is installed, tap on it to launch it.
Accept the terms and conditions and privacy policy of the app.
Enter your ID number and mobile number to register for the app.
Verify your mobile number by entering the OTP (one-time pin) that you receive via SMS.
Create a password for your app account and confirm it.
You are now ready to use the app.
How to apply for the grant using the R350 SASSA App
Once you have downloaded and installed the R350 SASSA App, you can apply for the social relief of distress grant of R350 per month using it. The process is different depending on whether you are a new applicant or an existing applicant. Here are the steps for both scenarios:
Step-by-step guide for new applicants
Open the app and log in with your ID number and password.
Tap on "Apply" on the home screen of the app.
Fill in your personal details, such as name, surname, gender, date of birth, nationality, marital status, disability status, etc.
Fill in your contact details, such as address, email, alternative mobile number, etc.
Fill in your banking details, such as bank name, account type, account number, branch code, etc. You can also choose to receive your payment via cash send or e-wallet if you do not have a bank account.
Review your application details and confirm that they are correct and complete.
Submit your application by tapping on "Submit".
You will receive a confirmation message on the app and via SMS that your application has been received and is being processed.
Step-by-step guide for existing applicants
If you have already applied for the grant before using another channel (such as WhatsApp, email, website, or call center), you can use the app to check your status and update your details. You do not need to apply again using the app.
Open the app and log in with your ID number and password. If you have not registered for the app before, follow the steps in the previous section to do so.
Tap on "Status" on the home screen of the app to see if your application has been approved or declined. You can also see if your payment has been processed or not.
If you need to update any of your personal or banking details, tap on "Update" on the home screen of the app and select the details that you want to change. You can also use the app to change your payment method or provide proof of identity if required.
After updating your details, tap on "Submit" to save the changes. You will receive a confirmation message on the app and via SMS that your details have been updated.
How to check the status of your application and payment
After applying for the grant using the app or any other channel, you can use the app to check the status of your application and payment. You can also use other channels such as WhatsApp, email, website, or call center to do so. Here are the steps for both options:
Using the app
Open the app and log in with your ID number and password.
Tap on "Status" on the home screen of the app.
You will see a screen that shows your application status (approved or declined), payment status (processed or not), payment method (bank account, cash send, or e-wallet), and appeal status (pending or resolved).
If you want to see more details about your status, tap on "View Details". You will see a screen that shows your personal details, contact details, banking details, application date, payment date, payment amount, and appeal date.
If you want to see a history of your payments, tap on "Payment Histor